Terms and Conditions
Welcome to Sonata Store! By accessing or using our website and services, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding with any purchase or interaction on our platform.
1. Acceptance of Terms
By visiting Sonata Store or making purchases, you accept these terms in full. If you do not agree to any of these terms, please refrain from using our website or services. Your continued use signifies your agreement to all the terms outlined herein.
2. Eligibility
Sonata Store’s services are available to individuals who are at least 18 years old or have legal parental/guardian consent. You confirm that all information provided during account registration or purchases is accurate and complete.
3. Account Registration
To make purchases or access certain features of Sonata Store, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring all activities under your account comply with these Terms and Conditions.
4. Product Information and Pricing
- Sonata Store strives to provide accurate product descriptions, pricing, and availability details. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.
- Prices listed on the website are final and subject to applicable taxes or shipping fees, which will be clearly outlined during checkout.
- All instruments and accessories are subject to availability. If an item is out of stock, we will notify you promptly.
5. Payment Terms
Payments must be made in full at the time of purchase. Sonata Store accepts major credit cards, debit cards, and other secure payment options. All transactions are encrypted to ensure your payment details remain secure.
6. Shipping and Delivery
- Shipping times vary depending on your location and chosen delivery method. Standard delivery takes 3-7 business days, while express shipping takes 1-3 business days.
- Sonata Store is not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.
- You will receive a tracking number once your order has been dispatched.
7. Return and Refund Policy
We aim for complete customer satisfaction. If you are not happy with your purchase, you may request a return or refund under the following conditions:
- Products must be returned within 14 days of delivery.
- The item must be in its original condition, with all packaging intact.
- Refunds will be processed within 7 business days after receiving the returned item.
8. User Conduct
When using our website, you agree not to:
- Post misleading, defamatory, or inappropriate content.
- Interfere with the website’s functionality or security.
- Engage in fraudulent or unauthorized activities.
9. Intellectual Property
All content on Sonata Store, including product images, descriptions, logos, and graphics, is the property of Sonata Store. Unauthorized use, copying, or reproduction is strictly prohibited.
10. Limitation of Liability
Sonata Store shall not be held liable for any incidental, consequential, or indirect damages resulting from the use of our products or services, including but not limited to lost profits, data loss, or product misuse.
11. Changes to Terms
Sonata Store reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where Sonata Store operates.
13. Contact Us
If you have questions or concerns about these Terms and Conditions, please reach out to us:
Email: [email protected]
Address: 56, Anand Shopping Centre, Malad East, Mumbai, India