Privacy Policy
At Sonata Store, we value your privacy and are committed to ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.
1. Information We Collect
We collect the following types of information to provide better services:
- Personal Information: Your name, email, phone number, billing/shipping address, and payment details when you purchase instruments.
- Account Information: Data required to create and manage your account, including login credentials.
- Website Usage Data: Pages visited, time spent, IP addresses, and browser information to improve user experience.
- Cookies and Tracking: Small files stored on your browser to enhance browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders and deliver your musical instruments.
- To manage your account and provide customer support.
- To improve website functionality and personalize your experience.
- To send order confirmations, shipping updates, and promotional emails (with your consent).
- To analyze website traffic and trends for performance improvement.
3. Protection of Your Data
We prioritize the security of your data through the following measures:
- SSL encryption to secure transactions and sensitive data.
- Restricted internal access to personal information.
- Regular system updates and security audits to prevent breaches.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Payment gateways to securely process your orders (e.g., credit card companies).
- Shipping partners to deliver your orders safely and on time.
- Legal authorities, if required, to comply with applicable laws.
5. Cookies and Analytics
Cookies help us personalize your experience on our website. You can disable cookies in your browser settings, but this may limit certain functionalities.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy policies, so please review their terms before sharing personal data.
7. Your Rights
You have the following rights regarding your data:
- Access your personal data.
- Request corrections to inaccurate or outdated information.
- Request deletion of your data (subject to legal obligations).
- Opt-out of receiving marketing communications.
8. Data Retention
We retain your information only for as long as necessary to fulfill your orders and comply with legal requirements. Once the retention period expires, data will be securely deleted.
9. Children’s Privacy
Sonata Store does not knowingly collect information from individuals under the age of 13. If you believe a child has provided us with data, please contact us immediately.
10. Updates to This Policy
We may occasionally update this Privacy Policy. The latest version will always be available on this page with an updated "Last Modified" date.
11. Contact Us
If you have any questions or requests about this policy, reach out to us:
Email: [email protected]
Address: 56, Anand Shopping Centre, Malad East, Mumbai, India
Phone: +91 98765 43210